Reconciling store payouts with your subscription ledger
Steps for matching App Store and Google Play remittances to recognized revenue when fees, taxes, and chargebacks obscure the path.
Steps for matching App Store and Google Play remittances to recognized revenue when fees, taxes, and chargebacks obscure the path.
App Store and Google Play remittances rarely land as a single clean line that matches your ledger. Fees, taxes, chargebacks, and shared device families all bend the path between billed and banked amounts.
Start with billed subscriptions, subtract known fees and taxes, then compare to the payout file. The leftover is your investigation list—not a number to force into agreement.
Publishers paid in THB while pricing in USD see differences that are not “lost revenue.” Note the FX date the store used so accounting can post correctly.
If mismatches persist for more than two payout cycles, a Billing Reconciliation Audit saves time over another late-night spreadsheet session. Bring at least one quarter of statements to the intake call.